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Control Room Operative

Job Descriptions:


Unlock your potential at one of the most admired and unrivalled security companies in the UK. At Guarding Nationwide Ltd, we pride ourselves in delivering our products and services to the highest of standards, offering our employees access to a huge range of unique and diverse opportunities.

Our full-service security business has five divisions, each with its own specialism, staff, services and equipment; ready to take on new challenges from businesses, individuals and VIPs. We provide innovative and real time solutions to our clients’ problems.

Our business has been built on the drive and passion that we have for the security industry, demonstrated by our fast paced and ever evolving work environment. We are always prepared to exceed the requirements of our clients, and as our team grows, we seek the most passionate and hard-working individuals who are ready to discover a new career with Guarding Nationwide Ltd. Guarding Nationwide Ltd is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We require CCTV/Control Centre Operator for our busy control room in Birmingham working on a shift pattern of 4 days on, 4 days off, 4 nights on, 4 nights off. you will average 42 hours per week, you must do both nights and days. you must be flexible and be willing to cover holidays with in your team, for which an enhanced payment will be made.

To do this job you must hold a valid frontline SIA License.


Job Responsibilities:


  • You will be responsible to reviewing and deciding on the course of action following receipt of any alarm activations from our monitored CCTV systems. This may include investigation and closing down false alarms or calling the police and site management in the event of intruders or unidentified persons on site.
  • You will monitor the Timegate system and follow up on missed check calls to establish the welfare of the officer on site.
  • You will handle incidents where security operatives need assistance. This may include referring to the site instructions and passing on information, summoning assistance if required.
  • You will work 12-hour shifts on a 4 on days, 4 off, 4 on nights, 4 off.

Person Specification:

  • You must have 1 years’ experience within the security industry, preferably within a Control Room environment. You will then be required to undergo an intense period of training in our inhouse systems and procedures.
  • you must have good communications skills as you are required to type reports, send emails and talk to persons at all levels. being able to use Microsoft office is essential.
  • You must have a five-year checkable history to complete the required security vetting.
  • You must be in possession of a Frontline SIA license and have good verbal and written communication skills together with good attention to detail.

Salary: £10.95 Per Hour

Holiday entitlement: 28 days including statutory bank holidays Pro rata

Onsite parking

Due to the volume of applicants, if you have not been contacted within 10 days, please accept that on this occasion, you have not been successful. We thank you for taking the time to apply.

Job Types: Full-time, Permanent

Salary: From £10.95 per hour


  • Additional leave
  • Company pension
  • Discounted or free food
  • Free parking
  • On-site parking
  • Referral programme


  • 12-hour shift
  • Day shift
  • Night shift


  • Manned Security Services: 1 year (required)


  • frontline SIA License (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Reference ID: GNW0001

Business Development Manager

Job Descriptions:

Guarding Nationwide Limited provides the complete package when it comes to security services including manned guarding, concierge/front of house, key holding, mobile patrols, CCTV with monitoring and specialist technology services. We are contracted by many of the UK’s leading companies and public institutions, allowing us to provide trusted, cost-effective solutions, tailor-made to meet our clients’ needs nationwide.

We wish to appoint an ambitious, energetic Business Development Executive who is hungry to take the next step in their career development, working on high-value new business opportunities (both independently and in support of the wider management team) that will contribute to our further growth as we strive to become the UK’s security solutions provider of choice.

This opportunity will most suit a sales professional who has cut their teeth in a service environment and now seeks to further their career, selling high-value service solutions through quotations, proposals or invitations to tender, and who will be truly rewarded for their success and contribution to our future growth.

Person Specification:

We are looking for an ambitious sales professional with excellent attention to detail and a minimum of two sales experience. You should relish working within a busy sales environment, where you will be responsible for aspects such as:

  • Building and maintaining strong relationships
  • Lead generation
  • CRM management system
  • Brand and Marketing awareness using channels such as LinkedIn
  • Quote and proposal generation, Including use of a cost model system
  • Tender submissions
  • Security surveys, customer meetings & presentations
  • You will be able to communicate on all levels with prospective customers and colleagues.
  • You should have a positive attitude and be determined and resilient, with a keen eye for attention to detail.
  • You will have a warm, outgoing, and vibrant personality.
  • You will be confident to work both in a team as well as independently when required.


  • Fully expensed company car
  • Laptop, mobile phone
  • 25 days holidays plus bank holidays (pro rata)
  • Company events
  • Company pension

Supplemental pay types:

  • Uncapped commission, and additional periodic bonuses for achieving targets.


  • 2 years sales (required)


  • Driving Licence (required)

Work Location:

  • Flexible

Company Benefits

Pay As You Earn Salary

Our PAYE app allows you to manage your salary as you earn it through the month, giving you the freedom to draw down as needed.

Pension Scheme

Enrolment onto the Nest pension scheme with live access to your pension pot, information on how it is performing and a host of other financial guidance and support.

VDU eyecare vouchers at Specsavers

Included is a full eye test, £49 off glasses or discounts for more expensive glasses if preferred.

Personal Development Opportunities

Personal development is just as important as your career development during your time with us. Continuous development is available to all at Guarding Nationwide with our on and off-job training programmes, upskilling via our eLearning platform and our appraisal process to develop the key targets and goals to progress your career.

Charitable Giving and Community

As we work extensively within the student accommodation sector, the issue of student mental health is close to our heart. Each year, we donate a portion of our income to the charity Student Minds, who do important work increasing awareness and support for the mental health of our student community.

Job Types: Full-time, Permanent

Salary: £30,000.00-£50,000.00 per year


  • Company pension
  • Free parking
  • Company events
  • Employee discount
  • Hours: Monday-Friday, 08:30 to 16:30 with the flexibility to work additional hours to fulfil diary appointments and client needs.Salary: £30k per annum, plus an uncapped commission. OTE = £50k+Job Type: Full-time, Permanent


  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay


  • Lead generation: 1 year (preferred)
  • Field Sales: 1 year (preferred)

Work Location: On the road

Executive Marketing Manager

Job Descriptions:


This role will be to support the Security Marketing Manager – who will be responsible for planning and delivery of security campaigns, marketing collateral, strategic plans and manage the business-as-usual activity to promote security trade.


  • Manage the day-to-day output across all security social media channels, including writing posts and updating Facebook, Twitter, Instagram, Tik Tok, and LinkedIn.
  • Creating social media campaigns, sometimes aligned with paid campaign activity to increase engagement and target new audiences, together with tracking activity, analysing results and reporting back to the wider team.
  • Responding to customer feedback and maintaining communications online across social media email inboxes, keeping the wider team informed of inquiries.
  • Work with the marketing team to curate content and information for a number of marketing assets, to support security work packages.
  • Use website analytics to assess the effectiveness of ongoing campaigns and understand the way users interact with the site.
  • Identify new trends in digital marketing, evaluate new technologies and ensure the company is at the forefront of developments, particularly developments and best practice in digital marketing for security.
  • Work with the Marketing Manager on integrated campaigns/projects, ensuring all work is proofread, complies with brand and has been signed off by account leads.


  • Experience producing collateral and / or events.
  • Digital marketing including supporting B2B social channels, using a CMS or analytics packages • Ability to analyse and interpret varied data to prepare clear and concise reports, e-newsletters, web content, briefings and presentations for marcomms managers and key stakeholders.
  • Ability to deal with and manage confidential and sensitive information with a high level of integrity

Job Types: Full-time, Permanent Salary: £25,000.00-£27,000.00 per year


  • Company pension
  • Schedule: Monday to Friday
  • Education: Bachelor’s (preferred)
  • Experience: Marketing: 1 year (preferred)
  • Ability to Commute: Birmingham, West Midlands (required)
  • Ability to Relocate: Birmingham, West Midlands:
  • Relocate before starting work (required)

We are looking for a Marketing Exec to join the team – Must have some Marketing experience £25,000 – £27,000.

Operations Manager

Are you an experienced Operations Manager looking for an exciting opportunity in the heart of London? Join our dynamic team, a progressive provider of comprehensive security solutions. We are currently seeking a highly skilled and motivated individual to fill the position of London Operations Manager. If you have a proven track record in site visits, business development, and client interaction, we want to hear from you!


As a Security Operations Manager, you will play a vital role in ensuring the smooth operation of our security services. Your key responsibilities will include:

  1. Site Visits:Conducting thorough site visits to complete officer welfare checks, appraisals, inductions, etc and provide solutions based on industry best practices. Collaborating with clients to understand their specific site requirements and designing tailored security solutions accordingly.
  2. Business Development:Proactively identifying and pursuing new business opportunities to expand our client base. Building and nurturing relationships with potential clients, presenting our security services, and negotiating contracts to secure new partnerships.
  3. Client Interaction:Serving as the primary point of contact for our clients, ensuring we are meeting all KPI’s and relevant compliance. Deliver excellent customer service and satisfaction. Addressing any concerns, inquiries, or issues that may arise and providing effective solutions in a timely manner.
  4. Team Management:Overseeing a team of security officers, including recruitment, training, and performance management. Ensuring compliance with company policies, industry regulations, and health and safety standards.
  5. Operational Efficiency:Implementing and maintaining effective security protocols, procedures, and systems to safeguard client premises and assets. Continuously monitoring and evaluating security operations to identify areas for improvement and enhance efficiency.


To be considered for the position of Security Operations Manager, you should meet the following requirements:

  1. Experience:Minimum of 2 years of experience in security operations management, including site visits, business development, and client interaction.
  2. Knowledge:In-depth understanding of security industry practices, standards, and technologies. Familiarity with relevant laws, regulations, and compliance requirements e.g. ACS, BS:7858, ISO9001.
  3. Leadership Skills:Strong leadership abilities with a proven track record of effectively managing teams and driving operational excellence.
  4. Communication:Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with clients, officers, and stakeholders at all levels.
  5. Analytical Thinking:Strong problem-solving and decision-making skills, with the ability to analyse complex situations, identify risks, and implement appropriate solutions.
  6. Flexibility:Ability to adapt quickly to changing priorities and work effectively in a fast-paced environment.
  7. Qualifications:SIA licence/s, First Aid and to be able to be screened and vetted to BS:7858 standards.

At Guarding Nationwide, we value equality and diversity and are committed to creating an inclusive workplace that promotes equal opportunities for all. We encourage applications from individuals of all backgrounds and experiences.

Join our team and play a crucial role in providing exceptional security services to our valued clients. Apply now!

Job Type: Full-time

Salary: From £37,500.00 per year

Location: London


  • Company pension

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